Legal
Terms and Conditions
Last updated: date pending
The terms that apply when you buy from us, including subscriptions. Copy pending.
The short version
- Who you're buying from
- How subscriptions renew and how to cancel
- Your 14 day cancellation right
- The 30 day guarantee, on top of your legal rights
A summary only. The full terms below are what apply. Copy pending.
1.About us
Trader name, registered number and address, contact details. Copy pending.
2.Ordering and your contract with us
When an order is accepted and the contract starts. Copy pending.
3.Prices and payment
Prices in pounds, what's included, how payment is taken. Copy pending.
4.Delivery
Where we deliver, timescales, delivery charges, what happens if it's late or lost. Copy pending.
5.Subscriptions
Every 30 days, what it costs, reminders before each charge, how to pause or cancel online. Copy pending.
6.Your right to cancel
The 14 day cooling off period and how it works for sealed products. Copy pending.
7.30 day money-back guarantee
How it works, counted from delivery, in addition to your legal rights. Copy pending.
8.Faulty or incorrect products
Your rights under the Consumer Rights Act. Copy pending.
9.Our liability to you
What we are and aren't responsible for. Copy pending.
10.Complaints and the law that applies
How to complain, English law, UK courts. Copy pending.
Questions about this page?
Get in touch and we'll explain anything that isn't clear. Copy pending.